Refund/Return Policy

Returnable Items

If the product is a returnable item, you may submit the request of return within 7 days upon arrival (some merchants/manufacturers may require the item to be returned within a shorter period).

Please retain and return all packing materials including the following: the original packaging, tags, certificates, manufacture warranty card, manuals, gifts and all other accessories etc. Please also ensure the package is undamaged, label or tags are intact and attached to the item, and if any of these are damaged, they are deemed to be non-returnable.

We will notify you of the status of your return as soon as we received and inspected the products. If eligible, we will arrange a refund in coupon code without minimum spending limit and no expiry date.

Non-Returnable Items

Non-refundable and non-exchangeable goods will be indicated on the product description page.

For any missing / wrong / defective items of your order, you may report the product problem here or send us email within 7 days after receipt. We will notify you of the status of your refund as soon as we received and inspected the products.
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